Everyone tells us to be a leader, but they never tell us how. Dale Carnegie tells us exactly how. If you haven’t read his book, How to Win Friends and Influence People, you are missing a treat.
- Begin with praise and honest appreciation.
- Call attention to people’s mistakes indirectly.
- Talk about your own mistakes before criticizing the other person.
- Ask questions instead of giving direct orders.
- Let the other person save face.
- Praise the slightest improvement and praise every improvement.
- Give the other person a fine reputation to live up to.
- Use encouragement.
- Make the fault easy to correct.
- Make the other person happy about doing the thing you suggest.
-Dale Carnegie (1888-1955)